Website and monitoring down

Incident Report for NTP Pool

Resolved

This incident has been resolved.

Posted Aug 19, 2018 - 09:58 UTC

Monitoring

The web system has been up since about an hour ago. The monitoring system was just turned back on now.

Posted Aug 19, 2018 - 09:58 UTC

Identified

The website and monitoring system is down. Our kubernetes cluster had an internal certificate that expired today. The Tectonic install that we were using used an internal certificate for the API server that was only valid a year (and without an automated process to update it, ugh). We set back the time on the cluster to get access again and are going through the manual steps listed on https://coreos.com/tectonic/docs/latest/tls/rotate-tls.html -- ugh!

The NTP service and DNS service is operating normally.

Posted Aug 19, 2018 - 07:45 UTC

This incident affected: Management Portal, Public website, and DNS updates.